Outcome achieved for customers

See APIs
APIs used
  • Account Information
  • Collections
Industries
  • Manufacturing
  • Travel & Transportation
  • Consumer goods
Markets
  • Indonesia
  • Maldives

Challenges

Keeping pace with transaction speeds

Keeping pace with transaction speeds

The speed of opening and funding of online trading accounts is increasingly important as investors typically wish to immediately transact to take advantage of market opportunities.

Slow manual processes

Slow manual processes

Previously, the direct debit process was manual and paper-intensive, and often took 6 to 12 weeks to complete. Investors also has to log on to multiple platforms to initiate payments to fund their trading accounts on the moomoo app, which were limited to banking hours.

Hard to reconcile payments

Hard to reconcile payments

In addition, manual checks and reconciliation of investor details against source of funds significantly slowed down the funding process, leading to increased costs and a suboptimal investor experience.

How it works

Automate collections to automate reconciliation

Innovative real-time Direct Debit solutions use collection APIs that allow investors - through one click on single platform - to fund their trading accounts instantly with a verified source of funds.

Instant funding to investment accounts enables the investor to execute trades immediately following account setup, providing a better client experience. Instant funding of investment accounts enables the investor to execute trades immediately following account setup, providing a better client experience.

Real-time Direct Debit initiation
Real-time Direct Debit initiation
Real-time Direct Debit initiation

Examples

https://players.brightcove.net/1418446428001/default_default/index.html?videoId=6211752545001Customer navigates to their invoice payment screen in their preferred ERP, TMS or Accounting Platform.

Customer selects one or multiple invoices to pay

The payment api creates the payment instruction message, connects to HSBC and returns a response

 

Disclaimer: This demo is for illustration purposes only.

 

 

Benefits

Onboard faster

Onboard faster

Seamless onboarding, account opening and funds transfer for the underlying investors.

Reduce Errors

Reduce Errors

Straight-through-processing rate, reducing payment errors and rejections.

Eliminate manual reconciliation

Eliminate manual reconciliation

With instant notifications, it reduces the need for manual reconciliation

Case Studies

Hear from our customers on how they use our API solutions

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payment

Payments

Outcome achieved for customers with high level summary of solution 58 Characters including spaces

  • Commodities
  • Consumer goods
  • E-commerce

Read more

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account

Account Information

Outcome achieved for customers with high level summary of solution 58 Characters including spaces

  • NBFI
  • Education
  • Healthcare

Read more

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See all case studies

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Why Choose HSBC

3.4Bn API Calls in 2023

17.2Bn $ value of Payments made 2023

99.98% Historic Uptime

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Delivering at scale for scale

HSBC is a global bank, offering services to business and consumers alike with more 1.5m of them using our APIs across 54 Markets

Brain

Serious technology expertise

HSBC has 95 API endpoints available, built to the highest industry standard and using a global bank's robust IT infrastructure

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Continuous investment

HSBC is always investing in it's digital service, building them with APis in mind and always improving the experience for developers

How to get started

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For Open Banking solutions

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hsbc customers

For HSBC Customers

HSBC supports developers, start­ups and enterprises in creating innovative applications with our

New to bank corporate solutions

New to bank corporate solutions

HSBC supports developers, start­ups and enterprises in creating innovative applications with our

Students or anyone else

Students or anyone else

All users are welcome to explore our Open Banking APIs, including using our Sandbox. Register and login to begin exploring.